What’s actually included in the price? Some installers toss everything in—labour, panels, inverters, scaffolding, even paperwork for the Grid. Others keep things separate, so you’ll want to make sure you’re comparing the whole shebang, not just half the story. Who’s manufacturing the panels and inverter? Not all panels are created equal. Ask about brands—they matter nearly as much as the installer’s handshake. Differences in efficiency and warranty length can mean your panels give you power for years or give up the ghost halfway through https://quotesnearyou.co.uk.
How long will installation take, start to finish? Some crews work at lightning speed, while others stretch the project out. If timeline matters, ask directly. It’s no fun living with scaffolding long enough for the neighbours to start asking awkward questions.
Is aftercare and maintenance covered in any way? A good installer stands by their work long after the van pulls away. What’s the deal if a panel conks out or your inverter starts flashing errors? Get clarity on what support looks like—callout charges, response times, and general attitude.
Are any planning permissions or paperwork handled by the installer? Depending on your property, you may need approval. You don’t want to be left wrestling council forms solo. Some companies will sort this for you; others leave it in your lap.
Is the quoted system the best fit for your home and energy use? Ask why they’ve chosen a particular setup—number of panels, panel placement, panel wattage, you name it. A solid answer means you’re not just getting something picked off the shelf.
What are the payment terms and what’s the process if you want to back out? Be clear on deposits, staged payments, and what happens if you change your mind before the first cable is laid. Surprises at this stage are never pleasant.
What happens if something crops up mid-installation? Houses hide surprises—broken tiles, tricky rafters, fussy neighbours. Find out how issues are dealt with as work unfolds, and whether there’s a risk of the bill ballooning.
Any hidden costs or extras in the small print? There’s no shame in being direct. Ask point blank if there’s anything not listed that you’ll have to pay. If the installer fidgets, tread carefully.
Collecting answers to these questions will save your wallet and your sanity. A good installer won’t mind you quizzing them—they know it’s a big investment, and they’d rather have a happy customer than a confused one.